Omnichannel Marketing: A Complete Guide for 2023

Our omnichannel ebook for 2023 offers an in-depth look at omnichannel engagement, and how to implement it successfully. 

From updated real-world examples, and the latest statistics, to an emphasis on the future of a cookieless omnichannel approach with personalization, this guide has it all.


In this guide, you’ll learn...

  • What omnichannel marketing is 
  • How to implement it 
  • Why it’s the future of customer communication 
  • How top brands are building their own omnichannel experiences

In this report, you’ll learn...(custom copy)

The explosion of customer data

2020 saw a huge increase in the volume, velocity, and variety of data being tracked across organizations. We explore why.

The impact of COVID-19

We explore how digital acceleration on the back of COVID-19 affected the growth of different app categories connected to the Segment platform.

Predictions for the CDP market

Using insights from CDP users and analysts we give you our top predictions for where the CDP market is headed over the next few years.

Most popular Saas tools

We take an in-depth look into the fastest growing apps of 2020, and how tech stacks have evolved over the past 12 months.

We'll share a copy of this guide and send you content and updates about Segment’s products as we continue to build the world’s leading CDP. We use your information according to our Privacy Policy. You can update your preferences at any time.

© 2023, Inc. All rights reserved. | Privacy | Terms

© 2022, Inc. All rights reserved. | Privacy | Terms