10 Customer Engagement Strategies That Actually Work 

Lessons from SIGNAL 2021


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This comprehensive guide 
will cover:

  • Highlights from SIGNAL 2021, Twilio Segment's annual customer and developer conference
  • Customer engagement lessons and strategies from leaders at FOX, Peloton, Intuit, and more 
  • How to deliver customer-first experiences based on real-time, digital interactions

This comprehensive report will cover:

In this report, you’ll learn...(custom copy)

The explosion of customer data

2020 saw a huge increase in the volume, velocity, and variety of data being tracked across organizations. We explore why.

The impact of COVID-19

We explore how digital acceleration on the back of COVID-19 affected the growth of different app categories connected to the Segment platform.

Predictions for the CDP market

Using insights from CDP users and analysts we give you our top predictions for where the CDP market is headed over the next few years.

Most popular Saas tools

We take an in-depth look into the fastest growing apps of 2020, and how tech stacks have evolved over the past 12 months.

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We'll share a copy of this guide and send you content and updates about Segment’s products as we continue to build the world’s leading CDP. We use your information according to our Privacy Policy. You can update your preferences at any time.

At this year's SIGNAL conference, business leaders at FOX, Peloton, Intuit, and more shared key insight into how they engage their customers with quality, first-party data.

To help you put these insights into practice, we’ve compiled a guide featuring 10 of the most effective strategies covered at SIGNAL 2021.