5 Ways to Improve Customer Engagement with a CDP


9 out of 10 businesses believe they're effectively engaging with customers. But only 6 out of 10 customers agree. 

Customer engagement can be difficult to "get right." It requires  a scalable data infrastructure, a holistic view of the customer, and the ability to act on insights in real-time.  

In our guide, we outline why CDPs are essential for customer engagement, and 5 different tactics to boost engagement rates across channels like: SMS, live chat, customer support, and more. 


In this guide you’ll learn:

The data infrastructure needed to succeed at omnichannel customer engagement.

© Segment | Privacy | Terms

5 different strategies to boost engagement rates across channels, including SMS, live chat, customer support and more.

How to overcome common hurdles when implementing a scalable customer engagement strategy.

We'll share a copy of this guide and send you content and updates about Segment’s products as we continue to build the world’s leading CDP.  We use your information according to our privacy policy. You can update your preferences at any time.